Terms of Service & EULA

Terms of Service for Introscape

Introscape Application

Professional call simulator for iOS using realistic CallKit integration

Last Updated: January 15, 2024 | Version: 1.0

Effective Date: January 15, 2024

Important Notice

By downloading, installing, or using Introscape, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the app. This is a legal agreement between you and Introscape.

Definitions

The App / Service

Refers to Introscape mobile application available on the Apple App Store, including all features, content, and functionality

User / You

Any person who downloads, installs, accesses, or uses the Introscape application

We / Us / Company

Refers to Introscape, the developer and owner of the application

Credits

Virtual currency used within the app to activate call simulations. Credits can be purchased or earned through daily bonuses

Pro / Lifetime Pro

Premium subscription tier providing unlimited calls and advanced features through a one-time purchase

Call Simulation

Realistic fake incoming call created using iOS CallKit technology for legitimate purposes

Custom Audio

User-imported audio files stored locally on the device for personalized call simulations

Acceptance of Terms

By downloading, installing, or using Introscape, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These terms constitute a legally binding agreement between you and Introscape. If you do not agree to these terms, you must immediately cease using the app and delete it from your device.

You must be at least 12 years old to use this app. If you are under 18, you must have parental or guardian consent to use Introscape.

By using the app, you represent and warrant that you have the legal capacity to enter into this agreement and comply with these terms.

Minimum Age Requirement: 12 years old

Services and Features

Core Features (Free)

  • 3 free credits to start
  • 1 daily bonus credit
  • Realistic call simulations using iOS CallKit
  • 4 pre-recorded caller scenarios
  • Custom delay scheduling (15 sec to 10 min)
  • Basic stealth mode
  • Professional audio quality

Pro Features (Paid)

  • Unlimited calls forever
  • Custom audio file imports
  • Extended delays (1 sec to 24 hours)
  • Advanced ultra stealth mode
  • Priority customer support
  • All future features included
  • No ads or interruptions

Additional Capabilities

  • Siri Shortcuts integration
  • iOS Sound Recognition compatibility
  • Works with locked screen
  • Background execution support
  • Local audio storage (never uploaded)
  • Multiple caller profiles

Purchases and Refunds

In-App Purchases

  • All purchases are processed securely through Apple's App Store
  • Credit packs: 10 credits ($0.99) and 50 credits ($3.99) are consumable purchases
  • Lifetime Pro ($7.99) is a one-time, non-consumable purchase
  • Prices may vary by region and are subject to applicable taxes
  • Payment will be charged to your Apple ID account at confirmation of purchase
  • Credits are virtual currency with no real-world monetary value

Refund Policy

  • All purchases are final and non-refundable except as required by law
  • Refund requests must be made through Apple's App Store within 14 days of purchase
  • We offer a 30-day satisfaction guarantee for Lifetime Pro purchases
  • Contact support@introscape.app for refund assistance
  • Refunds are processed by Apple and may take 5-10 business days
  • Used credits cannot be refunded once a call simulation is activated

Subscription Management

  • Lifetime Pro is a ONE-TIME purchase with no recurring fees
  • No auto-renewal or subscription traps
  • Your purchase is tied to your Apple ID and syncs across devices
  • Restore purchases anytime from app settings
  • Family Sharing is NOT supported for consumable credit packs

User Responsibilities

Ethical Use Requirements

  • Use the app only for legitimate purposes (training, accessibility, creative production)
  • Do not use to deceive, defraud, or harm others
  • Respect the privacy and rights of others at all times
  • Comply with all applicable local, state, national, and international laws
  • Use call simulations in appropriate contexts only
  • Be transparent about the app's purpose when necessary

Account Security

  • Maintain the security of your Apple ID and device
  • Do not share your account credentials with others
  • Notify us immediately of any unauthorized use
  • You are responsible for all activity under your account
  • Keep your app updated to the latest version

Content Responsibility

  • You are solely responsible for custom audio you import
  • Do not upload copyrighted material without permission
  • Do not import illegal, offensive, or harmful content
  • Custom audio is stored locally and never transmitted to our servers
  • We reserve the right to investigate reported misuse

Prohibited Uses

You are strictly prohibited from:

  • Using the app to commit fraud, impersonation, or any illegal activity
  • Harassing, threatening, or causing distress to others
  • Impersonating law enforcement, medical professionals, or emergency services
  • Using the app in a way that violates others' privacy or rights
  • Attempting to reverse engineer, decompile, or modify the app
  • Circumventing or tampering with the app's credit system
  • Using automated tools or bots to interact with the app
  • Sharing or reselling app features, credits, or Pro access
  • Using the app for commercial purposes without authorization
  • Creating fake reviews or manipulating app ratings
  • Using the app to evade legal obligations or responsibilities
  • Any use that violates Apple's App Store Review Guidelines

Intellectual Property Rights

All content, features, functionality, code, design, graphics, audio, and trademarks in Introscape are owned by Introscape and protected by international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes only.

You may not copy, modify, distribute, sell, or lease any part of our app or included software, nor may you reverse engineer or attempt to extract the source code.

Custom audio files you import remain your property, but you grant us the right to process them locally on your device for app functionality.

The Introscape name, logo, and branding are trademarks of Introscape and may not be used without written permission.

Any feedback, suggestions, or ideas you provide may be used by us without compensation or attribution.

Limitations and Disclaimers

Service Availability

We strive to provide uninterrupted service, but cannot guarantee the app will always be available. We may suspend, modify, or discontinue features at any time without notice. Planned maintenance will be communicated when possible.

Technical Requirements

The app requires iOS 16.6 or later and a compatible iPhone. Some features require specific iOS permissions (notifications, CallKit). We are not responsible if your device does not meet requirements or if features don't work due to device limitations.

No Emergency Services

Introscape creates SIMULATED calls only. It does NOT connect to real phone numbers or emergency services. Never use this app to simulate emergency calls in situations requiring actual emergency assistance. Always call real emergency services (911, 112, etc.) in genuine emergencies.

Audio Quality

While we provide high-quality audio recordings, we cannot guarantee perfect audio playback on all devices or in all environments. Audio quality may vary based on device speaker quality, iOS version, and other factors.

Data Loss

We are not responsible for loss of credits, settings, or custom audio due to device issues, iOS updates, app deletion, or other technical problems. We recommend backing up important custom audio files separately.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTROSCAPE AND ITS DEVELOPERS, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP.

This includes, but is not limited to, loss of profits, data, goodwill, or other intangible losses resulting from: (a) your use or inability to use the app; (b) unauthorized access to your device; (c) bugs, viruses, or technical issues; (d) any conduct or content of third parties.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE PAST 12 MONTHS, OR $100 USD, WHICHEVER IS LESS.

Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you. You may have additional rights that vary by jurisdiction.

YOU ACKNOWLEDGE THAT YOU USE THE APP AT YOUR OWN RISK AND THAT THE APP IS PROVIDED 'AS IS' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Apple App Store Policies

This app is distributed through the Apple App Store and is subject to Apple's Standard Licensed Application End User License Agreement (EULA).

In the event of any conflict between these Terms and Apple's EULA, Apple's EULA shall prevail.

Apple and Apple's subsidiaries are third-party beneficiaries of this agreement. Upon your acceptance of these terms, Apple has the right to enforce this agreement against you.

Apple is not responsible for the app, its content, maintenance, support, or any claims related to it. All questions, complaints, or claims should be directed to Introscape at support@introscape.app.

All purchases are subject to Apple's payment terms and refund policies. Refund requests must be submitted through the App Store.

You must comply with all applicable third-party terms when using the app (e.g., wireless data service agreements).

You represent that you are not located in a country subject to a U.S. Government embargo or designated as a 'terrorist supporting' country, and that you are not on any U.S. Government prohibited or restricted party list.

Account Termination

You may terminate this agreement at any time by deleting the app from your device and ceasing all use.

We reserve the right to suspend or terminate your access to the app at any time, with or without notice, for any reason, including but not limited to: violation of these Terms, fraudulent activity, abusive behavior, or any conduct we deem harmful to other users or our business.

Upon termination, your right to use the app will immediately cease. Unused credits will be forfeited. Lifetime Pro purchases are non-refundable except as required by law.

Provisions of these Terms that by their nature should survive termination will survive, including intellectual property rights, disclaimers, indemnity, and limitations of liability.

We are not liable to you or any third party for any termination of your access to the app.

Changes to These Terms

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion.

We will notify you of significant changes by email (if provided), in-app notification, or by posting a notice in the app. It is your responsibility to review these Terms periodically.

Your continued use of the app after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the new Terms, you must stop using the app.

We may also modify, suspend, or discontinue any part of the app's features or functionality at any time without liability to you.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

For users in the European Union, you also benefit from mandatory provisions of consumer protection law in your country of residence.

Any disputes arising from these Terms or use of the app shall be subject to the exclusive jurisdiction of the courts of France, except where prohibited by law.

For users in California: You may have additional rights under California Consumer Privacy Act (CCPA). See our Privacy Policy for details.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: Introscape

Questions about these Terms of Service?

Contact Support